Product Management
The product management chapter explains how vendors create, update, upload, organize, and maintain products in Mathership. For vendors, product management is built around one main workflow: create a clean product catalog, keep product information up to date, and make products available to connected customers.What vendors can manage
Adding Products
Vendors can add products manually to their catalog. A product can include:- Product name
- Product number
- Packaging
- Stock
- Price
- Product description
- Product image
Edit Products
Vendors can update product data after a product has been created. Editable product information can include:- Product name
- Product number
- Packaging
- Stock
- Price
- Product description
- Product image settings
Delete Products
Vendors can delete products from their catalog. Deleted products are removed from the active product list and are no longer shown like normal available products. Use this when a product should no longer be offered to customers.If a product should only be temporarily hidden, changing availability may be better than deleting it.
Availability
Product availability controls whether a product can be treated as available or not available. Available values are:| Value | Meaning |
|---|---|
| available | Product can be shown as available |
| not_available | Product can be marked as unavailable |
Product Images
Vendors can manage product images. A product image can come from:- A manually uploaded image
- A stored image URL
- An automatically selected image
- An external product image source, if available
Upload Products
Vendors can upload product data from a CSV file. This helps vendors create or update products in larger quantities. Uploaded product data can include:- Product name
- Product number
- Packaging
- Stock
- Price
- Product description
Bulk Product Upload
Bulk product upload is used when many products should be imported or updated at once. The upload can create new products or update existing products when the product number matches an existing product in the vendor company. The result can include:- Number of successfully imported rows
- Rows with errors
- Error messages
- Failed row data
A bulk upload can partially succeed. Some rows may be imported while other rows contain errors.
Packaging Levels
Packaging levels describe how a product is packaged and ordered. Examples:| Level | Meaning |
|---|---|
| Crate | Customer orders one crate |
| Bottle | One crate contains bottles |
| kg | Product content is measured in kilograms |
| L | Product content is measured in liters |
AI Packaging
AI packaging can help create packaging levels from an existing packaging text. Example packaging text:| Packaging level | Quantity |
|---|---|
| Crate | 1 |
| Bottle | 12 |
Typical vendor product workflow
- Vendor opens the product management section
- Vendor adds products manually or uploads a product file
- Mathership creates or updates the product catalog
- Vendor reviews product names, numbers, packaging, stock, and prices
- Vendor adds or updates product images
- Vendor checks availability
- Vendor defines packaging levels if needed
- Vendor uses AI packaging for suitable products if helpful
- Connected customers can view and order products from the vendor catalog
Accessing product features
To access product features:- Go to Vendors
- Open the vendor company
- Open the Product Management section
- Choose the product feature you need
Why product management matters
Better customer ordering
A clean catalog helps customers find and order the right products.Clear product information
Product numbers, names, packaging, prices, and descriptions reduce misunderstandings.Faster catalog updates
Uploads and bulk uploads help vendors update many products more quickly.Better availability control
Availability settings help prevent customers from ordering products that are currently not available.Better product recognition
Images help customers recognize products visually.More accurate packaging
Packaging levels make order units clearer and can support future inventory or integration workflows.Best practices
Use stable product numbers
Product numbers help Mathership identify products during uploads and updates.Keep product names clean
Use clear and consistent product names so customers can find products easily.Maintain packaging information
Packaging should describe how the customer orders the product.Review uploaded products
After an upload, check that product names, numbers, packaging, stock, and prices were imported correctly.Use availability instead of deleting
If a product may return later, mark it as not available instead of deleting it.Review AI packaging
AI packaging can save time, but vendors should confirm the result before using it.Add product images where useful
Images can make the catalog easier to use, especially for similar products.Related pages
Adding Products
Add products manually to the vendor catalog.
Edit Products
Update product names, numbers, prices, stock, packaging, descriptions, and images.
Delete Products
Remove products from the active vendor catalog.
Upload Products
Upload product data from a CSV file.
Bulk Product Upload
Import or update many products at once.
Availability
Mark products as available or not available.
Product Images
Add, update, or manage product images.
Packaging Levels
Define how products are packaged and ordered.
AI Packaging
Generate packaging levels from packaging text.