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Edit Products

Vendors can edit products in their own product catalog. Use this when product information changes or when an existing product needs to be corrected.

What can be changed?

A vendor can update product details such as:
FieldMeaning
Product nameThe name shown to customers
Product numberThe vendor article or product number
PackagingThe visible packaging description
StockCurrent stock value
DescriptionAdditional product information
PriceProduct price used for order exports and totals
Product imageCustom image or image URL
The exact fields shown can depend on the user interface and serializer configuration.

Who can update products?

Only vendors can edit products that belong to their own vendor company. Mathership checks that:
  • The vendor company exists
  • The logged-in user owns the vendor company
  • The product exists
  • The product belongs to that vendor company
Vendors cannot edit products that belong to another vendor company.

Updating product details

Use product editing to keep your catalog accurate. Common changes include:
  • Correcting a product name
  • Updating a product number
  • Changing the packaging text
  • Updating stock
  • Adding or changing a description
  • Updating the price
  • Replacing a product image

Changing prices

Prices can be updated on the product. If a product has a price, Mathership can use it later for order totals and exports.
Product priceResult
Price availableLine totals can be calculated
Price missingPrice can be shown as unavailable
Missing prices do not prevent orders from being created.

Updating stock

Stock can be updated when changing product information. If the stock field is empty, missing, or set to null, Mathership can treat it as 0. Use stock values to help customers and vendors understand whether a product is currently available.

Changing product images

When changing a product image, vendors can use:
OptionResult
Upload a fileReplaces the current custom image
Enter an image URLUses the provided image URL
Automatic product imageClears the custom image and allows automatic image handling
If a new custom image is uploaded or a new image URL is used, the old stored image may be removed.

Automatic product images

Automatic product image mode can be used when the product should no longer use a custom image. When automatic image mode is selected:
  • The existing custom image can be removed
  • The product is marked as not using a custom image
  • The image URL can be cleared
This is useful when you want Mathership to handle product images automatically again.

Typical workflow

  1. Open your vendor company
  2. Go to Products
  3. Find the product you want to edit
  4. Open the product
  5. Change the product information
  6. Save the changes
  7. Review the product in the catalog

Example: Update a price

A vendor wants to update the price of a product.
StepAction
1Open Products
2Search for the product
3Open the product
4Change the price
5Save the product

Example: Correct packaging

A vendor notices that the packaging text is wrong.
StepAction
1Open the product catalog
2Find the product
3Update the packaging field
4Save the product
5Check how it appears for customers

Example: Replace an image

A vendor wants to use a better product image.
StepAction
1Open the product
2Upload a new image or enter a new image URL
3Save the product
4Check that the image is shown correctly

Editing or deleting?

Editing keeps the product in the catalog. Deleting removes the product from the active catalog.
ActionUse when
Edit productProduct information should change
Delete productProduct should be removed

Product data or availability?

Updating product data is different from changing product availability.
ActionUse when
Edit productName, price, packaging, stock, description, or image changes
Change availabilityProduct should be available or not available

Common problems

Product cannot be edited

Check that:
  • You are logged in as a vendor
  • You opened the correct vendor company
  • The product belongs to this vendor company
  • The product still exists

Changes are not visible

Check that:
  • The product was saved
  • The product list was refreshed
  • You are viewing the correct vendor company
  • The field you changed is shown in the current view

Image did not update

Check that:
  • The uploaded file was accepted
  • The image URL is valid
  • Automatic product image mode was not selected
  • The product was saved after changing the image

Price looks wrong

Check that:
  • The price was entered in the expected number format
  • The product was saved
  • The customer is viewing the updated product
  • The order was created after the price update
Existing order items can keep the price that was stored when the order was created.

Best practices

Keep names consistent

Use clear product names so customers can find the correct item.

Use product numbers carefully

Product numbers help match products during uploads and updates.

Keep prices current

Updated prices improve order totals and exports.

Use availability for temporary changes

If a product is temporarily out of stock, change availability instead of deleting the product.

Review image changes

After changing an image, check how the product appears in the customer catalog.

Adding Products

Add a new product to the vendor catalog.

Delete Products

Remove products from the catalog.

Availability

Mark products as available or not available.

Product Images

Manage product images and image sources.

Packaging Levels

Manage packaging levels for products.

Bulk Product Upload

Upload or update many products at once.
Last modified on May 8, 2026