Availability
Product availability lets vendors control whether a product can currently be ordered by customers. Use this feature when a product is temporarily unavailable, out of stock, paused, or available again.What it means
Availability is a status on a vendor product. It shows whether the product can currently be ordered.Who can update it?
This status can be updated by vendor users. A vendor can only update products that belong to their own vendor company.When to use it
Use this setting when:- A product is temporarily sold out
- A product is paused
- A product is no longer offered for the moment
- A seasonal product should be hidden or marked unavailable
- A product becomes available again
How it works
Mathership checks that:- The user is logged in
- The user is a vendor
- The vendor company exists
- The product exists
- The product belongs to the vendor company
- The submitted status value is valid
Supported values
The product status supports two values:
If another value is submitted, Mathership rejects the update.
Product access rules
Changes are protected by vendor ownership. This means:- Vendors can update their own products
- Vendors cannot update products from another vendor
- Customers cannot change this setting
Example: Mark a product as not available
A vendor has a product that is temporarily sold out.
The product is then marked as not currently available.
Example: Make a product available again
A product was unavailable but is now back in stock.
Customers can then treat the product as available again.
Status and stock
Availability is separate from stock quantity.
A product can have a stock value and still be marked as not available.
Status and deleted products
Marking a product as unavailable is not the same as deleting it.
Use not available for temporary pauses.
Use delete only when the product should no longer be used.
Common problems
Status cannot be updated
Check that:- You are logged in as a vendor
- You opened the correct vendor company
- The product belongs to your vendor company
- The submitted value is valid
Product is not found
Check that:- The product still exists
- The product was not deleted
- You are using the correct vendor company
Access is denied
Access is denied if the product belongs to another vendor company or the user is not a vendor.Invalid value
Only these values are valid:- available
- not_available
Best practices
Use not available for temporary issues
If a product is only temporarily unavailable, mark it as not available instead of deleting it.Keep product status updated
Update products when they are sold out, paused, seasonal, or back in stock.Review unavailable products regularly
Check unavailable products from time to time so products are not accidentally left inactive.Use clear product names
Clear product names make it easier to find the right product before changing its status.Related pages
Adding Products
Add a new product to your vendor catalog.
Edit Products
Update existing product information.
Delete Products
Remove products from your vendor catalog.
Product Images
Manage product images and automatic image lookup.