Availability Product availability lets vendors control whether a product can currently be ordered by customers.
Use this feature when a product is temporarily unavailable, out of stock, paused, or available again.
What it means Availability is a status on a vendor product.
It shows whether the product can currently be ordered.
Status Meaning Available Customers can normally see and order the product Not available The product should not be treated as currently orderable
Who can update it? This status can be updated by vendor users.
A vendor can only update products that belong to their own vendor company.
Vendors cannot update products from another vendor company.
When to use it Use this setting when:
A product is temporarily sold out
A product is paused
A product is no longer offered for the moment
A seasonal product should be hidden or marked unavailable
A product becomes available again
How it works Mathership checks that:
The user is logged in
The user is a vendor
The vendor company exists
The product exists
The product belongs to the vendor company
The submitted status value is valid
If the checks pass, Mathership updates the product.
Supported values The product status supports two values:
Value Meaning available Product is available not_available Product is not available
If another value is submitted, Mathership rejects the update.
The value must be either available or not_available.
Product access rules Changes are protected by vendor ownership.
This means:
Vendors can update their own products
Vendors cannot update products from another vendor
Customers cannot change this setting
Example: Mark a product as not available A vendor has a product that is temporarily sold out.
Step Action 1 Open the vendor product list 2 Find the product 3 Change the status to not available 4 Save the product
The product is then marked as not currently available.
Example: Make a product available again A product was unavailable but is now back in stock.
Step Action 1 Open the product 2 Change the status to available 3 Save the product
Customers can then treat the product as available again.
Status and stock Availability is separate from stock quantity.
Field Purpose Availability Shows whether the product is currently available Stock Stores a numeric stock value if used
A product can have a stock value and still be marked as not available.
Status and deleted products Marking a product as unavailable is not the same as deleting it.
Action Meaning Mark not available Product remains in the catalog but is not currently available Delete product Product is removed or hidden from normal product lists
Use not available for temporary pauses.
Use delete only when the product should no longer be used.
Common problems Status cannot be updated Check that:
You are logged in as a vendor
You opened the correct vendor company
The product belongs to your vendor company
The submitted value is valid
Product is not found Check that:
The product still exists
The product was not deleted
You are using the correct vendor company
Access is denied Access is denied if the product belongs to another vendor company or the user is not a vendor.
Invalid value Only these values are valid:
Best practices Use not available for temporary issues If a product is only temporarily unavailable, mark it as not available instead of deleting it.
Keep product status updated Update products when they are sold out, paused, seasonal, or back in stock.
Review unavailable products regularly Check unavailable products from time to time so products are not accidentally left inactive.
Use clear product names Clear product names make it easier to find the right product before changing its status.
Related pages
Adding Products Add a new product to your vendor catalog.
Edit Products Update existing product information.
Delete Products Remove products from your vendor catalog.
Product Images Manage product images and automatic image lookup.
