Delete Products
Vendors can delete products from their own product catalog when the product should no longer be shown or managed. Use this when a product is discontinued, was added by mistake, or should no longer be available to customers.What happens when a product is deleted?
Deleting a product removes it from the active vendor product catalog. After deletion, the product should no longer appear as an active product in normal product lists.Who can delete products?
Only vendor users can delete products from their own vendor company. Mathership checks that:- The vendor company exists
- The logged-in user owns the vendor company
- The product exists
- The product belongs to that vendor company
When to delete a product
Delete a product when:- The product was created by mistake
- The product is discontinued
- The product should no longer be offered
- The product belongs to the wrong catalog
- The product should be removed instead of only marked unavailable
Delete vs availability
Deleting a product is different from changing availability.| Action | Use when |
|---|---|
| Mark as not available | Product may come back later |
| Delete product | Product should be removed from the catalog |
Delete vs edit
Deleting a product removes the product from the active catalog. Editing a product keeps the product and updates its data.| Action | Example |
|---|---|
| Edit product | Correct name, price, packaging, stock, or description |
| Delete product | Remove a discontinued or wrong product |
Typical workflow
- Open your vendor company
- Go to Products
- Find the product you want to remove
- Open or select the product
- Delete the product
- Confirm that it should be removed
Example: Discontinued product
A vendor no longer sells a specific product.| Step | Action |
|---|---|
| 1 | Open the product catalog |
| 2 | Search for the discontinued product |
| 3 | Delete the product |
| 4 | Check that it no longer appears in the active catalog |
Example: Product added by mistake
A vendor accidentally uploaded or created the wrong product.| Step | Action |
|---|---|
| 1 | Open Products |
| 2 | Find the incorrect product |
| 3 | Delete the product |
| 4 | Add the correct product if needed |
Common problems
Product cannot be deleted
Check that:- You are logged in as a vendor
- You opened the correct vendor company
- The product belongs to this vendor company
- The product still exists
Product is still visible
Check whether:- The product list needs to be refreshed
- You are viewing cached data
- The product was only marked unavailable instead of deleted
- You are looking at another vendor company
Wrong product was deleted
If a product was deleted by mistake, create it again or upload it again through the product upload.Best practices
Use availability for temporary changes
If a product may return later, mark it as not available instead of deleting it.Search before deleting
Use the product search to make sure you selected the correct product.Keep product numbers consistent
If you need to re-add a deleted product, use the same product number if it should match your existing catalog logic.Review uploaded products
After bulk uploads, review new products and delete incorrect entries if needed.Related pages
Adding Products
Add a single product manually.
Edit Products
Update product information instead of deleting it.
Availability
Mark products as available or not available.
Bulk Product Upload
Upload or update many products at once.
Product Images
Manage product images.
Packaging Levels
Manage packaging levels for products.