Documentation Index
Fetch the complete documentation index at: https://help.mathership.com/llms.txt
Use this file to discover all available pages before exploring further.
Viewing Orders
The Orders page displays all customer orders organized by status tabs, allowing you to easily view and manage orders at different stages of fulfillment.Accessing Orders
Navigate to Orders in the main menu to view your order list.Order Status Tabs
Orders are organized into tabs based on their current status:- Eingegangen: Newly received orders
- Confirmed: Orders that have been confirmed
- Prepared: Orders that are being prepared
- Delivered: Orders that are out for delivery
- Completed: Finished orders
Order List
Within each status tab, you’ll see a list of orders. Each order displays:- Order number
- Customer information
- Order details
- Total amount
Viewing Order Details
To view the complete details of an order:- Click on the order in the list
- The order details page will open showing:
- Complete item list with quantities
- Customer information
- Delivery address
- Order totals
Updating Order Status
You can change an order’s status using drag and drop:- Click and hold on an order
- Drag it to a different status tab
- Drop it on the desired status tab
- The order status will update automatically
- Move new orders from Eingegangen to Confirmed after reviewing them
- Move confirmed orders to Prepared when ready
- Move prepared orders to Delivered when sent out
- Move delivered orders to Completed when finished
Order Management
The orders page provides a simple way to:- See all orders organized by their status
- Quickly identify what stage each order is in
- Move orders between statuses by dragging and dropping
- Access detailed order information by clicking on orders