Documentation Index

Fetch the complete documentation index at: https://help.mathership.com/llms.txt

Use this file to discover all available pages before exploring further.

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Managing Companies

If you operate multiple restaurant locations, manage and switch between them in the Companies section.

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What Are Companies?

In Bestellfix, each restaurant location is considered a separate “company”. This allows:

• Separate inventory for each location
• Location-specific vendors
• Independent ordering per location
• Distinct settings per restaurant

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Viewing Your Companies

To view all your restaurant locations:

1. Go to Settings → Companies
2. View a list of all restaurant locations you have access to
3. Each company shows:
   • Company name
   • Location identifier
   • Current status

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Switching Between Locations

To switch to a different restaurant location:

1. Go to Settings → Companies
2. Click on the restaurant location you want to switch to
3. The system switches context to that location

After switching, you’ll see:

• That location’s dashboard
• That location’s vendors
• That location’s inventory
• That location’s orders

All data is now specific to the selected location.

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Understanding Location Context

Each restaurant location has its own:

• Vendors: Different suppliers per location
• Products: Each location may have different catalogs
• Inventory: Separate ingredients and recipes
• Storage Units: Location-specific storage
• Orders: Independent order history
• Delivery Locations: Location-specific addresses

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Multi-Location Benefits

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Separation of Data

• Each location operates independently
• No mixing of inventory between locations
• Clear reporting per location

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Centralized Access

• Manage all locations from one account
• Switch between locations easily
• Maintain separate operational data

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Location-Specific Vendors

• Each location can have different suppliers
• Regional vendor relationships
• Location-optimized ordering

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Common Use Cases

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Restaurant Chain

Multiple locations of the same concept:

• Each location is a separate company
• Similar but independent operations
• Centralized management oversight

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Multi-Concept Operator

Different restaurant concepts:

• Each concept is a company
• Completely different vendors and inventory
• Unified ownership

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Central Kitchen + Restaurants

Production and service locations:

• Commissary is one company
• Each restaurant is another company
• Separate ordering and inventory

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Switching Workflow

Typical multi-location workflow:

1. Morning: Switch to Location A
   • Check orders for Location A
   • Place orders for Location A
   • Review Location A inventory
2. Mid-day: Switch to Location B
   • Check orders for Location B
   • Manage Location B operations
   • Review Location B data
3. End of day: Review all locations
   • Switch between each location
   • Check status of all locations
   • Generate reports per location

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Managing Location Settings

When you switch to a location, you can manage:

• That location’s delivery addresses
• Location-specific account details
• Vendor connections for that location
• Inventory settings for that location

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Adding New Locations

If you need to add a new restaurant location:

• Contact Bestellfix support
• Provide new location details
• New company will be set up
• You’ll gain access to manage it

New locations must be set up by Bestellfix administration.

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Best Practices

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Clear Naming

• Use descriptive location names
• Include city or neighborhood: “Main Street - Boston”, “Downtown - Chicago”
• Avoid generic names

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Consistent Management

• Check each location regularly
• Maintain similar processes across locations
• Document location-specific procedures

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Data Separation

• Keep location data separate
• Don’t mix inventory between locations
• Order for each location independently

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Regular Switching

• Review all locations daily (if managing multiple)
• Don’t neglect any location
• Set up a routine for checking each location

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Troubleshooting

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Cannot See All Locations

• Verify you have access to all locations
• Check with account administrator
• Ensure you’re logged into correct account
• Contact support if locations are missing

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Wrong Location Active

• Check which company is currently selected
• Switch to the correct location
• Verify in settings or location indicator

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Data Appearing in Wrong Location

• Confirm you’re viewing the correct company
• Check location context at top of screen
• Switch to proper location before working

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Cannot Switch Locations

• Verify you have permissions for multiple locations
• Check internet connection
• Try logging out and back in
• Contact support if issue persists

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Location Indicator

Most pages show which location you’re currently managing:

• Look for company name in header
• Location indicator in settings
• Context switcher accessible from many pages

Always verify you’re in the correct location before placing orders or making changes.

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Tips for Multi-Location Success

• Establish routine: Check locations in same order daily
• Use location names: Always verify which location you’re managing
• Separate operations: Don’t try to combine location data
• Train staff per location: Each location may have unique vendors
• Document differences: Note location-specific processes
• Regular audits: Review all locations for consistency and accuracy

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Permissions

Different users may have access to different locations:

• Owner: Access to all locations
• Manager: May be limited to specific locations
• Staff: Typically one location only

Check with your account administrator about location access.

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Reporting Across Locations

While data is separated by location:

• You can manually compile reports across locations
• Export data from each location
• Combine in external tools (spreadsheets, etc.)
• Some reporting may aggregate across locations (depending on system features)