Delivery Locations
Use Delivery Locations to manage the places where vendors should deliver your orders. Delivery locations are company-specific. If you manage more than one company or restaurant location, make sure the correct company is selected before adding, editing, or deleting delivery locations.Save delivery addresses
Store restaurant, kitchen, warehouse, and receiving addresses for checkout.
Connect inventory
Link a delivery location to a storage unit so received goods can flow into the right inventory location.
Use in orders
Select a delivery location when placing, reviewing, receiving, or filtering orders.
Save delivery addresses
Store restaurant, kitchen, warehouse, and receiving addresses for checkout.
Connect inventory
Link a delivery location to a storage unit so received goods can flow into the right inventory location.
Use in orders
Select a delivery location when placing, reviewing, receiving, or filtering orders.
What is a delivery location?
A delivery location is a saved receiving address for a company. You select a delivery location when placing an order so the vendor knows where the goods should be delivered. You select a delivery location when placing an order so the vendor knows where the goods should be delivered. Delivery locations can represent:- Restaurant addresses
- Kitchens
- Bar storage
- Cold rooms
- Dry storage
- Central warehouses
- Catering locations
- Temporary event receiving points
- Other receiving addresses
Where delivery locations are used
Delivery locations are used across Mathership.Access Delivery Locations
To open Delivery Locations:1
Open Settings
Go to Settings.
2
Open Delivery Locations
Select Delivery Locations.
3
Review the list
Review the saved delivery locations for the selected company.
Delivery locations list
The Delivery Locations page shows a table of saved locations for the selected company.
A location marked as Default is shown with a default badge.
Search delivery locations
Use the search field above the table to find a location quickly. Search checks:- Name
- Street
- Street number
- Postal code
- City
- Phone
- Customer number
- Linked storage unit name
- Address addition
Empty state
If no delivery locations have been created yet, the page shows:No delivery locations yet.Create your first delivery location using Add delivery location.
Add a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Click Add delivery location
Use the button in the top right of the page.
3
Enter location details
Fill in the name, address, contact details, customer number, and storage unit if needed.
4
Save the location
Save the form to add the delivery location to the selected company.
Delivery location fields
Depending on your setup, a delivery location can include:
Use complete address details so vendors can deliver without follow-up questions.
Naming examples
Use names your team can recognize quickly.Single location
Main Restaurant, Bar Storage, Dry Storage, Cold Room
Restaurant group
Berlin Mitte, Hamburg Altona, Central Kitchen, Event Warehouse
Catering
Main Kitchen, Event Site, Catering Warehouse, Temporary Receiving Point
Inventory-focused
Kitchen Delivery, Beverage Delivery, Freezer Delivery, External Warehouse
Default delivery location
A default delivery location is marked with a Default badge. The default location is useful when your company normally receives orders at one main address.The default delivery location cannot be deleted directly from the table. Choose or create another default location first if the current default is no longer needed.
Edit a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Find the location
Use the search field if needed.
3
Click Edit
Click Edit in the row actions.
4
Update the details
Change the name, address, phone, customer number, storage unit, or other fields.
5
Save changes
Save the form.
Delete a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Find the location
Use the search field if needed.
3
Click Delete
Click the trash icon in the row actions.
4
Confirm deletion
Confirm the dialog to remove the delivery location from new orders.
Use delivery locations in checkout
When placing an order, select the delivery location during checkout.1
Add products to the basket
Add the products you want to order.
2
Continue to checkout
Open the checkout or order confirmation step.
3
Select delivery location
Choose the correct delivery location.
4
Submit, save, or schedule the order
The selected delivery location is saved with the order.
Use delivery locations in order history
Order history can show and filter orders by delivery location. Use this when you want to:- Review orders for one restaurant location
- Find orders delivered to a specific kitchen or storage area
- Check which location was used on a past order
- Review orders that still need to be received into inventory
Delivery date and delivery location
Delivery locations define where an order should be delivered. Delivery dates define when the order is expected or received. An order can include:
These fields work together but represent different parts of the delivery process.
Inventory connection
A delivery location can be linked to a storage unit. This is useful when goods delivered to a specific address should normally be received into a specific inventory location. Example:
When receiving orders, this connection helps your team choose the correct storage location more consistently.
Customer numbers
A delivery location can store a customer number. Use this if a vendor or supplier identifies a specific restaurant, store, or delivery address with a customer number. Examples:
Customer numbers can also help vendors match orders to the correct delivery account.
Address additions and delivery instructions
Use address additions for short and useful delivery details. Good examples:- Deliver to back entrance
- Goods receiving behind kitchen
- Ring bell at side door
- Cold goods to cold room
- Beverage delivery via courtyard
Company-specific locations
Delivery locations belong to one company. If you manage multiple companies or restaurant locations:- Select the correct company
- Open Delivery Locations
- Add or edit locations for that company
Permissions
You can only manage delivery locations for companies you are allowed to access. If you cannot add, edit, or delete a delivery location, your account may not have the required access for that company.Best practices
Use clear names
Choose names your team can recognize quickly during checkout.
Keep addresses complete
Add street, number, postal code, and city so vendors receive clear delivery information.
Add supplier customer numbers
Store customer or store numbers when vendors use them for delivery matching.
Link storage units
Connect delivery locations to storage units when you use inventory receiving.
Keep instructions short
Use address additions for practical delivery notes, not long internal comments.
Review default location
Make sure the default delivery location is still the one your team normally uses.
Clean up old locations
Delete locations that are no longer used, unless they are still needed as default.
Check company selection
Always confirm you are editing the right company before changing delivery locations.
Common workflows
Add a new restaurant location
- Select the correct company
- Go to Settings → Delivery Locations
- Click Add delivery location
- Enter the name and full address
- Add phone, customer number, and address addition if needed
- Link a storage unit if inventory receiving should use one
- Save the location
Prepare inventory receiving
- Create the needed storage unit under Inventory → Storage Units
- Open Settings → Delivery Locations
- Edit the matching delivery location
- Link the storage unit
- Save the change
Find a location quickly
- Open Delivery Locations
- Type part of the name, address, phone number, customer number, or storage unit into the search field
- Review the matching results
- Edit or open the location you need
Remove an old location
- Search for the old location
- Check that it is not marked as Default
- Click the trash icon
- Confirm deletion
Troubleshooting
A location does not appear during checkout
A location does not appear during checkout
Check that:
- The location was saved
- You are using the correct company
- The location was not deleted
- The order page was refreshed after creating the location
Search does not find a location
Search does not find a location
Search by name, street, postal code, city, phone, customer number, storage unit name, or address addition.If no results appear, clear the search and check the full list.
I cannot delete a delivery location
I cannot delete a delivery location
The location may be marked as Default.Choose another default location first, then try deleting the old one again.
Vendor receives the wrong address
Vendor receives the wrong address
Check that:
- The correct delivery location was selected at checkout
- The delivery location details are up to date
- The correct company was active when the order was placed
Received goods go to the wrong storage unit
Received goods go to the wrong storage unit
Check whether the delivery location is linked to the correct storage unit.Also review the receiving order sheet before posting inventory movements.
Changes do not save
Changes do not save
Check that required fields are filled in and that you have permission to manage delivery locations for the selected company.Refresh the page and try again if the issue continues.
Related pages
Settings Overview
See all available settings sections.
Organization Settings
Manage companies, members, roles, and access.
Placing Orders
Select a delivery location when submitting an order.
Order History
Review past orders and their delivery locations.
Storage Units
Manage storage areas used for inventory.
Receiving Orders
Receive ordered products into inventory.
Purchase Orders Report
Review purchase data by delivery location.
Inventory Report
Review stock movements, costs, and inventory value.
Account
Manage your personal account preferences.
Where delivery locations are used
Delivery locations are used across Mathership.Access Delivery Locations
To open Delivery Locations:1
Open Settings
Go to Settings.
2
Open Delivery Locations
Select Delivery Locations.
3
Review the list
Review the saved delivery locations for the selected company.
Delivery locations list
The Delivery Locations page shows a table of saved locations for the selected company.
A location marked as Default is shown with a default badge.
Search delivery locations
Use the search field above the table to find a location quickly. Search checks:- Name
- Street
- Street number
- Postal code
- City
- Phone
- Customer number
- Linked storage unit name
- Address addition
Empty state
If no delivery locations have been created yet, the page shows:No delivery locations yet.Create your first delivery location using Add delivery location.
Add a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Click Add delivery location
Use the button in the top right of the page.
3
Enter location details
Fill in the name, address, contact details, customer number, and storage unit if needed.
4
Save the location
Save the form to add the delivery location to the selected company.
Delivery location fields
Depending on your setup, a delivery location can include:
Use complete address details so vendors can deliver without follow-up questions.
Naming examples
Use names your team can recognize quickly.Single location
Main Restaurant, Bar Storage, Dry Storage, Cold Room
Restaurant group
Berlin Mitte, Hamburg Altona, Central Kitchen, Event Warehouse
Catering
Main Kitchen, Event Site, Catering Warehouse, Temporary Receiving Point
Inventory-focused
Kitchen Delivery, Beverage Delivery, Freezer Delivery, External Warehouse
Default delivery location
A default delivery location is marked with a Default badge. The default location is useful when your company normally receives orders at one main address.The default delivery location cannot be deleted directly from the table. Choose or create another default location first if the current default is no longer needed.
Edit a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Find the location
Use the search field if needed.
3
Click Edit
Click Edit in the row actions.
4
Update the details
Change the name, address, phone, customer number, storage unit, or other fields.
5
Save changes
Save the form.
Delete a delivery location
1
Open Delivery Locations
Go to Settings → Delivery Locations.
2
Find the location
Use the search field if needed.
3
Click Delete
Click the trash icon in the row actions.
4
Confirm deletion
Confirm the dialog to remove the delivery location from new orders.
Use delivery locations in checkout
When placing an order, select the delivery location during checkout.1
Add products to the basket
Add the products you want to order.
2
Continue to checkout
Open the checkout or order confirmation step.
3
Select delivery location
Choose the correct delivery location.
4
Submit, save, or schedule the order
The selected delivery location is saved with the order.
Use delivery locations in order history
Order history can show and filter orders by delivery location. Use this when you want to:- Review orders for one restaurant location
- Find orders delivered to a specific kitchen or storage area
- Check which location was used on a past order
- Review orders that still need to be received into inventory
Delivery date and delivery location
Delivery locations define where an order should be delivered. Delivery dates define when the order is expected or received. An order can include:
These fields work together but represent different parts of the delivery process.
Inventory connection
A delivery location can be linked to a storage unit. This is useful when goods delivered to a specific address should normally be received into a specific inventory location. Example:
When receiving orders, this connection helps your team choose the correct storage location more consistently.
Customer numbers
A delivery location can store a customer number. Use this if a vendor or supplier identifies a specific restaurant, store, or delivery address with a customer number. Examples:
Customer numbers can also help vendors match orders to the correct delivery account.
Address additions and delivery instructions
Use address additions for short and useful delivery details. Good examples:- Deliver to back entrance
- Goods receiving behind kitchen
- Ring bell at side door
- Cold goods to cold room
- Beverage delivery via courtyard
Company-specific locations
Delivery locations belong to one company. If you manage multiple companies or restaurant locations:- Select the correct company
- Open Delivery Locations
- Add or edit locations for that company
Permissions
You can only manage delivery locations for companies you are allowed to access. If you cannot add, edit, or delete a delivery location, your account may not have the required access for that company.Best practices
Use clear names
Choose names your team can recognize quickly during checkout.
Keep addresses complete
Add street, number, postal code, and city so vendors receive clear delivery information.
Add supplier customer numbers
Store customer or store numbers when vendors use them for delivery matching.
Link storage units
Connect delivery locations to storage units when you use inventory receiving.
Keep instructions short
Use address additions for practical delivery notes, not long internal comments.
Review default location
Make sure the default delivery location is still the one your team normally uses.
Clean up old locations
Delete locations that are no longer used, unless they are still needed as default.
Check company selection
Always confirm you are editing the right company before changing delivery locations.
Common workflows
Add a new restaurant location
- Select the correct company
- Go to Settings → Delivery Locations
- Click Add delivery location
- Enter the name and full address
- Add phone, customer number, and address addition if needed
- Link a storage unit if inventory receiving should use one
- Save the location
Prepare inventory receiving
- Create the needed storage unit under Inventory → Storage Units
- Open Settings → Delivery Locations
- Edit the matching delivery location
- Link the storage unit
- Save the change
Find a location quickly
- Open Delivery Locations
- Type part of the name, address, phone number, customer number, or storage unit into the search field
- Review the matching results
- Edit or open the location you need
Remove an old location
- Search for the old location
- Check that it is not marked as Default
- Click the trash icon
- Confirm deletion
A location does not appear during checkout
A location does not appear during checkout
Check that:
- The location was saved
- You are using the correct company
- The location was not deleted
- The order page was refreshed after creating the location
Search does not find a location
Search does not find a location
Search by name, street, postal code, city, phone, customer number, storage unit name, or address addition.If no results appear, clear the search and check the full list.
I cannot delete a delivery location
I cannot delete a delivery location
The location may be marked as Default.Choose another default location first, then try deleting the old one again.
Vendor receives the wrong address
Vendor receives the wrong address
Check that:
- The correct delivery location was selected at checkout
- The delivery location details are up to date
- The correct company was active when the order was placed
Received goods go to the wrong storage unit
Received goods go to the wrong storage unit
Check whether the delivery location is linked to the correct storage unit.Also review the receiving order sheet before posting inventory movements.
Changes do not save
Changes do not save
Check that required fields are filled in and that you have permission to manage delivery locations for the selected company.Refresh the page and try again if the issue continues.
Settings Overview
See all available settings sections.
Organization Settings
Manage companies, members, roles, and access.
Placing Orders
Select a delivery location when submitting an order.
Order History
Review past orders and their delivery locations.
Storage Units
Manage storage areas used for inventory.
Receiving Orders
Receive ordered products into inventory.
Purchase Orders Report
Review purchase data by delivery location.
Inventory Report
Review stock movements, costs, and inventory value.
Account
Manage your personal account preferences.