Account
Use the Account page to manage your personal login details and basic account preferences. Account settings belong to your user login. Company settings, delivery locations, organization members, vendors, and inventory settings are managed in their own settings pages.Update your profile
Edit your first name, last name, and email address.
Change your password
Update your password while staying signed in.
Choose your language
Select the language used in the dashboard and emails.
What you can manage
On the Account page, you can manage:- Profile information
- Password
- Platform language
- Order attachment format, if you are allowed to manage company defaults
Access Account settings
To open Account settings:Account page layout
The Account page is arranged as cards.| Card | What it controls |
|---|---|
| Profile | First name, last name, and email address |
| Password | Current password and new password |
| Language | Preferred platform language |
| Order attachment format | Default file format attached to orders sent to vendors, shown only to owners or admins |
Profile
The Profile card contains your personal account details. It shows:| Field | Description |
|---|---|
| First name | Your first name |
| Last name | Your last name |
| Your login email address | |
| User ID | Your internal user ID, shown below the form |
Company details such as business name, business address, phone number, notification email, and billing-related information are managed in company or organization settings.
Update your profile
The Save changes button is only active after you change at least one field.
If the email address is invalid or already used by another user, Mathership shows an error message.
Email address
Your email address is used for:- Login
- Account-related messages
- Password reset emails
- Email verification
- Platform communication connected to your user account
Password
Use the Password card to change your password from inside Mathership. The card contains:| Field | Description |
|---|---|
| Current password | Your existing password |
| New password | The new password you want to use |
| Confirm new password | Re-enter the new password |
Change your password
After saving, Mathership shows Password updated successfully.
You stay signed in after changing your password.
Password reset
If you cannot log in, use the password reset option on the login page. The system sends a password reset email to your account email address.
If the reset link is expired or invalid, request a new password reset email.
Language
Use the Language card to set your preferred platform language. The selected language affects:- Dashboard text
- Interface messages
- Emails you receive
- Password reset emails
- Verification emails
- Order-related communication where language preferences are used
Available languages
The Account page currently offers:| Language | Code |
|---|---|
| English | en |
| Español | es |
| Deutsch | de |
| Français | fr |
| Italiano | it |
| Português | pt |
Change language
The change is saved immediately.
If saving fails, Mathership restores the previous language selection.
Order attachment format
The Order attachment format card controls the file format attached to orders sent to vendors from the selected company. This is a company-level default, not only a personal preference. The card is only visible if you are allowed to manage company defaults, such as when you are an owner or admin.| Option | Meaning |
|---|---|
| Orders are attached as PDF files | |
| CSV | Orders are attached as CSV files |
Change order attachment format
If you do not see this card, your account probably does not have owner or admin access for the selected company.
Email verification
After registration, you may need to verify your email address. Mathership sends a verification email with a verification link.
If your account is not activated, login may be blocked until the email address is verified.
Account setup from invitation
If another company or vendor invites you, you may receive an account setup or password setup email. Use the link in the email to set your password and activate access. The link must be valid when you use it. If it has expired, ask the inviting organization or vendor to send a new invitation or setup email.Account access
Your account role and company access determine which areas you can use. Common account roles include:| Role | Typical access |
|---|---|
| Customer | Restaurant-side ordering, inventory, reports, delivery locations, vendors, and settings |
| Vendor | Vendor-side products, customers, orders, routes, and reports |
What is managed elsewhere
The Account page does not manage every setting.| Setting area | Where to manage it |
|---|---|
| Business name and company data | Organization or company settings |
| Delivery addresses | Delivery locations |
| Vendor relationships | Manage vendors |
| Organization members and permissions | Organization settings |
| Inventory settings | Inventory-related pages |
| Order defaults beyond attachment format | Order preferences or company settings, depending on setup |
Common problems
Save changes is disabled
Save changes is disabled
The Save changes button only becomes active after you change your first name, last name, or email address.
Email cannot be saved
Email cannot be saved
Check that the email address is valid and not already used by another account.
Password cannot be updated
Password cannot be updated
Check that your current password is correct, the new password has at least 8 characters, and the confirmation matches.
Passwords do not match
Passwords do not match
Re-enter the new password and confirmation password.The Update password button remains disabled until both values match.
Language changed back
Language changed back
If the language update fails, Mathership restores the previous language selection.Try again, or refresh the page and repeat the change.
Order attachment format is missing
Order attachment format is missing
The card is only shown to users who can manage company defaults, such as owners or admins.
I cannot log in after registration
I cannot log in after registration
Check whether your email address still needs to be verified.Open the verification email and click the verification link.
Password reset link does not work
Password reset link does not work
The reset link may be invalid or expired.Request a new password reset email from the login page.
Related pages
Settings Overview
See all available settings sections.
Organization Settings
Manage organizations, companies, members, and access permissions.
Companies
Manage company-level settings where available.
Delivery Locations
Manage delivery addresses for your company.
Manage Vendors
Manage supplier contacts and connected vendors.
Order Preferences
Configure order-related preferences where available.