Documentation Index

Fetch the complete documentation index at: https://help.mathership.com/llms.txt

Use this file to discover all available pages before exploring further.

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Ordering from Vendors

Place orders from your approved vendors through the Mathership platform. You can also order from external vendors that are not registered on Mathership by creating and managing your own vendor contacts and product catalog.

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Accessing vendor catalogs

To start ordering:

1. Go to Home (Dashboard)
2. View your list of approved vendors
3. Click on a vendor to view their product catalog

Depending on your setup, you may also see options such as My Inventory or Multi-order.

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Ordering methods

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Standard vendor ordering

Order from a specific approved vendor:

• Browse that vendor’s product catalog
• Add products to your shopping basket
• Select a delivery location
• Add an order message, if needed
• Send, save, or schedule the order

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External vendor ordering

You can also order from suppliers that are not registered on Mathership. To do this, create or use a manually managed vendor contact and order products from your own catalog. This is useful when:

• A supplier is not active on Mathership
• You still want to manage their products centrally
• You want to include external suppliers in your regular ordering process
• You want one workflow for connected and manually managed vendors

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My Inventory

Order using your own product catalog:

• Access it by selecting My Inventory from the vendor selector
• Add and manage your own products
• Use it for internal ordering, external supplier orders, or stock-related workflows

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Multi-order

Place orders across multiple vendors at once:

• Select Multi-order mode
• Add products from different vendors
• Mathership creates separate vendor-specific orders
• Each vendor receives only the order items intended for them

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Main features

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Product browsing

• Search for products by name, article number, packaging, or description
• Scroll through product lists
• View product details, prices, packaging, and availability

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Shopping basket

• Add products with quantities
• Adjust quantities in the basket
• Remove items
• View the order total, if prices are available
• Select a delivery location
• Add an order message
• Choose whether to send, save, or schedule the order

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Product lists

• Create custom lists of frequently ordered products
• Quickly access regular items
• Organize products by category or use case
• Use lists as templates for repeat orders

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Order drafts and scheduling

• Send orders immediately
• Save orders as drafts
• Schedule orders for a future date and time
• Edit draft or scheduled orders before they are sent
• Send draft or scheduled orders immediately when needed

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Order history

• View previous orders
• Open order details
• Search orders
• Filter and sort orders where available
• Track order status
• Download order PDFs
• Archive orders that should no longer appear in the regular history

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Order attachments

When an order is sent to a vendor, Mathership can include an order attachment. Depending on your company settings, the attachment can be sent as:

• PDF
• CSV

You can manage the preferred attachment format in your restaurant settings.

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Order statuses

Orders can have different statuses depending on how they are processed. For example:

• Draft orders are saved but not sent
• Scheduled orders are planned for later sending
• Sent orders are submitted to the vendor
• Vendors can update the processing status of vendor-linked orders
• Archived orders are hidden from the regular order history

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Delivery dates

Orders can include delivery-related dates. Depending on the workflow, this may include:

• Estimated delivery date
• Confirmed delivery date
• Scheduled sending date for scheduled orders

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Next steps