Order History
Order History shows the orders created by your restaurant company. Use it to review previous orders, find drafts and scheduled orders, check order status, open order details, export the order list, and archive orders that no longer need to appear in the active list.Find orders quickly
Search and filter orders by vendor, status, delivery location, dates, and transfer status.
Review details
Open an order to review products, quantities, delivery location, dates, totals, and status.
Export or archive
Download the order list as CSV or archive selected orders from the active view.
What Order History is used for
Use Order History when you want to:- Review previous orders
- Find a draft or scheduled order
- Check the status of an order
- See which vendor an order belongs to
- Check the delivery location used on an order
- Review delivery or estimated delivery dates
- See whether order items still need inventory transfer
- Open full order details
- Export the order list as CSV
- Archive orders you no longer need in the active list
Access Order History
To open Order History:
If you manage multiple companies or locations, make sure the correct company is selected before opening Order History.
What the table shows
The Order History table shows orders for the selected company. Each row represents one order.| Column | Description |
|---|---|
| Order # | Order number or internal order ID |
| Vendor | Vendor or vendor contact |
| Location | Delivery location |
| Transferred | Whether the order still has items waiting to be transferred into inventory |
| Date | Order creation or placed date |
| Delivery date | Actual delivery date, if available |
| Estimated delivery | Estimated delivery date, hidden by default but available in table view options |
| Items | Number of order items |
| Total | Total order value, where visible |
| Status | Current order status |
The Estimated delivery column can be shown through the table view options.
Order statuses
Order History supports several order statuses.| Status | Meaning |
|---|---|
| Draft | Order is saved but not sent yet |
| Scheduled | Order is prepared for later sending |
| Pending | Order has been sent or is waiting for processing |
| Failed | Order could not be processed or sent successfully |
| Received | Order has been received |
| Preparing | Vendor is preparing the order |
| Completed | Order has been completed |
| Cancelled | Order has been cancelled |
Search orders
Use the search field to find orders quickly. Search is useful when you know part of the order information, such as:- Order number
- Vendor name
- Vendor contact
- Delivery location
- Other searchable order text, depending on available order data
Filters
Order History supports several filters.| Filter | Description |
|---|---|
| Vendor | Show orders for one vendor or vendor contact |
| Status | Show orders with selected statuses |
| To transfer | Show orders that still have items waiting for inventory transfer |
| Delivery date | Filter by delivery date range |
| Created date | Filter by order creation date range |
| Delivery location | Show orders for one delivery location |
Saved filters
Order History can remember filters for the selected company. When you navigate away and return, your previous filters may still be applied. The search text itself is temporary and is not treated as a permanent saved filter. Use Clear all if you want to return to the default view.Vendor filter
Use the Vendor filter to show orders for a specific vendor. The filter can include:- Connected vendor companies
- Vendor contacts
Status filter
Use the Status filter to focus on a specific order workflow. Common examples:| Goal | Status filter |
|---|---|
| Find unfinished orders | Draft |
| Find orders scheduled for later | Scheduled |
| Check failed orders | Failed |
| Review completed orders | Completed |
| Review cancelled orders | Cancelled |
To transfer filter
Use To transfer to find orders with products still waiting to be transferred into inventory. This is useful for inventory workflows when received or ordered products still need to be posted into stock. The Transferred column shows a visual indicator:| Indicator | Meaning |
|---|---|
| Check mark | No items are waiting to be transferred |
| X mark | Items still need to be transferred |
The uploaded frontend currently shows the dedicated transfer preview page as a placeholder. The Order History table still exposes the transfer status so users can identify orders that need inventory attention.
Delivery date filter
Use the Delivery date filter to find orders by delivery period. This is helpful when you want to review orders delivered or expected during a specific week, month, or accounting period.Created date filter
Use the Created date filter to find orders based on when they were created. This is useful when you remember when an order was placed but not when it was delivered.Delivery location filter
Use the Delivery location filter to show orders for one location. This is useful for:- Multi-location restaurants
- Central kitchens
- Storage-specific purchasing
- Delivery-location reporting
- Reviewing orders for one branch
Sorting
Some columns can be sorted. Sortable columns include:- Order #
- Date
- Delivery date
- Estimated delivery
- Items
- Total
Pagination
Order History is paginated so it stays fast even with many orders. You can change:- Current page
- Page size
Table view options
Use table view options to show or hide available columns. For example, Estimated delivery is hidden by default but can be enabled if you need it.Open order details
Click an order row to open the full order details. The detail view can show saved order information such as:- Order number
- Vendor or vendor contact
- Products
- Quantities
- Product information
- Delivery location
- Order message, if one was added
- Order status
- Order date
- Estimated delivery date
- Delivery date, if available
- Total value, where visible
Draft and scheduled orders
Draft and scheduled orders can appear in Order History. Use the Status filter to find them. Depending on available actions in the order detail view, you may be able to:- Review a draft
- Send a draft
- Review a scheduled order
- Change a scheduled time
- Send a scheduled order immediately
Export Order History as CSV
Use the CSV button to download the order list. The CSV export follows the active filters. For example, if you filter by vendor, status, delivery location, or date range, the CSV download uses those filters.Apply filters if needed
Filter by vendor, status, delivery location, delivery date, created date, or transfer status.
CSV export is for the order list. It is different from an individual order attachment.
Archive orders
You can select one or more orders and archive them. Archived orders are removed from the active Order History list. Archiving does not necessarily delete the order permanently. It removes it from the normal active order view.
If one order is selected, the confirmation dialog shows the order number.
If multiple orders are selected, it shows the number of selected orders.
Archived orders
Archived orders are hidden from the regular active Order History view. Existing information stays associated with the order. Use archiving when an order no longer needs to appear in your active list.Company-specific order history
Order History belongs to the selected company. If you manage multiple companies or locations:- Switch to the correct company
- Open Order History
- Review orders for that company only
Multi-order note
The uploaded frontend scripts show dedicated multi-order pages as placeholders. For now, this page focuses on the active Order History table and My Inventory order detail behavior.Multi-order history should be documented separately once the multi-order user interface is active.
Common workflows
Find a draft order
- Open Order History
- Open the Status filter
- Select Draft
- Click the order row to open details
Find scheduled orders
- Open Order History
- Open the Status filter
- Select Scheduled
- Review the listed orders
Find orders for one vendor
- Open Order History
- Use the Vendor filter
- Select the vendor or vendor contact
- Review the matching orders
Find orders for one delivery location
- Open Order History
- Click Add filter
- Select Delivery location
- Choose the location
- Review the matching orders
Find orders that still need inventory transfer
- Open Order History
- Enable To transfer
- Review rows with the transfer indicator
- Open the order to review details
Export a filtered order list
- Open Order History
- Apply the filters you need
- Click CSV
- Open the downloaded CSV file
Archive old orders
- Open Order History
- Select one or more orders
- Click Archive
- Confirm the dialog
Best practices
Use filters first
Narrow the list by vendor, status, location, or date before searching manually.
Check the company
Make sure you are viewing the correct company before reviewing or exporting orders.
Review transfer status
Use the To transfer filter when working with inventory receiving.
Export with filters
Apply filters before downloading CSV so the export contains only the orders you need.
Archive finished work
Archive orders that no longer need to appear in the active list.
Use table options
Show optional columns such as Estimated delivery when they help your workflow.
Troubleshooting
I cannot see an order
I cannot see an order
Check that:
- You are using the correct company
- Filters are not hiding the order
- The order was successfully created
- The order has not been archived
- You have permission to view orders for this company
Search does not find my order
Search does not find my order
Try clearing filters first.Then search by order number, vendor, vendor contact, or delivery location where available.
The CSV does not contain the orders I expected
The CSV does not contain the orders I expected
The CSV uses the current filters.Clear filters or adjust them before downloading again.
I cannot edit an order
I cannot edit an order
Only draft and scheduled orders can usually be edited before sending.Sent orders cannot be edited in the same way.
I archived the wrong order
I archived the wrong order
Archived orders are removed from the active list.Contact an administrator or support if you need help recovering or reviewing archived orders.
The transfer indicator looks wrong
The transfer indicator looks wrong
Open the order detail and review the order items.Inventory transfer status depends on whether order items still need to be transferred into inventory.
Related pages
Placing Orders
Learn how to add products, review the cart, and create an order.
Shopping Basket
Review selected products and quantities before creating an order.
Order Drafts and Scheduling
Save orders as drafts or schedule them where available.
Order Attachments
Understand PDF and CSV order attachments.
Delivery Locations
Manage delivery locations used on orders.
Receiving Orders
Receive ordered products into inventory.