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Recent Customers

The recent customers report helps vendors quickly see newly added or recently registered customer companies. This is useful for checking new customer activity, following up with new accounts, and confirming that customer setup was completed correctly.

What are recent customers?

Recent customers are customer companies that were recently registered or connected to a vendor company. The report shows a short list of the latest customers for the selected vendor company.

Who can access recent customers?

Recent customers are available to vendor users. A vendor can only view recent customers for their own vendor company.
Vendors cannot view recent customers for another vendor company.

What the report shows

The recent customers report can include customer company information such as:
FieldMeaning
Customer companyName of the customer company
EmailCustomer account email or notification email
Phone numberCustomer phone number, if available
AddressCustomer address, if available
Created atDate when the customer company was created
Updated atDate when the customer company was last updated
The exact fields shown can depend on the user interface and customer company configuration.

Number of customers shown

The report is designed as a short dashboard-style overview. It can show the latest 10 customers for a vendor company.
This report is intended for a quick overview, not for a full customer database export.

Typical use cases

Use recent customers to:
  • Check newly added customers
  • Confirm that a customer was created successfully
  • Follow up with new customer accounts
  • Review recent customer onboarding activity
  • Quickly access customer details after setup

Accessing recent customers

To access recent customers:
  1. Go to Vendors
  2. Open your vendor company
  3. Go to Reports
  4. Open Recent Customers
Depending on the interface, recent customers may also appear on a vendor dashboard.

How recent customers help vendors

Faster follow-up

Vendors can quickly see which customers were added recently and contact them if needed.

Better onboarding control

The report helps confirm that new customer accounts are available in the system.

Easier customer review

Instead of searching through all customers, vendors can start with the latest customer activity.

Useful dashboard view

Recent customers can be shown as a compact overview next to other vendor reports.

Recent customers vs customer management

Recent customers are a report. Customer management is where vendors add, edit, and review customer records in more detail.
AreaPurpose
Recent CustomersQuick report of latest customers
Customer ManagementFull customer setup and management
Use recent customers for quick review. Use customer management when you need to change customer details, customer numbers, delivery locations, or relationships.

Best practices

Check recent customers after onboarding

After adding or inviting customers, review the recent customers report to confirm that the customers appear correctly.

Follow up with new customers

Use the report to identify customers who may need setup help or onboarding support.

Keep customer details clean

Accurate customer names, email addresses, phone numbers, and addresses make the report more useful.

Use customer details for deeper review

If you need more information, open the customer details page from the customer management section.

Common problems

Customer does not appear

Check that:
  • The customer was created or connected successfully
  • The customer belongs to the correct vendor company
  • You opened the correct vendor company
  • You are logged in as the correct vendor user

Vendor cannot access the report

Check that:
  • The user is logged in
  • The user has the vendor role
  • The vendor company belongs to the logged-in user

Only a few customers are shown

This is expected. The report is designed to show recent customers, not every customer.

Add Customer

Create a new customer company.

Link Existing Customer

Connect an existing customer to your vendor company.

Customer Details

View customer information and delivery locations.

Customer Numbers

Manage customer numbers for vendor-customer relationships.

Weekly Orders

Review weekly order activity.

Top Products

See which products are ordered most often.
Last modified on May 6, 2026