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Documentation Index

Fetch the complete documentation index at: https://help.mathership.com/llms.txt

Use this file to discover all available pages before exploring further.

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Getting Started with Bestellfix

This guide will help you access your vendor account and familiarize yourself with the platform.

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Accessing Your Account

  1. Navigate to your Bestellfix vendor portal URL
  2. Enter your email address and password
  3. Click “Sign In” to access your dashboard

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Understanding the Dashboard

Your dashboard is the main landing page after logging in. From here, you can access the main sections of the platform through the navigation menu. The main navigation menu includes:
  • Dashboard: Your main landing page
  • Orders: View and manage customer orders
  • Products: Manage your product catalog
  • Customers: View and manage your customer list

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Getting Started with Orders

To view and manage orders:
  1. Navigate to Orders in the main menu
  2. View orders organized by status tabs:
    • Eingegangen: New orders received
    • Confirmed: Confirmed orders
    • Prepared: Orders being prepared
    • Delivered: Orders out for delivery
    • Completed: Finished orders
  3. Drag and drop orders between status tabs to update their status
  4. Click on an order to view its details

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Managing Your Products

To add and manage products:
  1. Navigate to Products in the main menu
  2. Click Add Product to add a new product
  3. Enter product details:
    • Product name
    • SKU/Article number
    • Unit of measure
    • Price
    • Availability status
  4. Use the search bar to find specific products
  5. Toggle product availability on/off as needed
For adding multiple products at once, use the Bulk Upload feature to upload products from a file.

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Managing Customers

To view and manage customers:
  1. Navigate to Customers in the main menu
  2. View your list of customers
  3. Use the search bar to find specific customers
  4. Click Add Customer to add a new customer to your vendor account

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Next Steps

Now that you understand the basics, explore these guides:

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Tips for Success

  • Update product availability regularly to reflect current stock
  • Check orders daily to stay on top of customer requests
  • Use the search function to quickly find products or customers